Rule condition shows TRUE in UI but Rule never transitions to SET — survives full restart

[wmarcolin]

@toggledbits

Or is it not the name of a group within a rule?

[toggledbits]

Nope. Not a group.

[wmarcolin]

@toggledbits

Since the problem happened again today at the same time, I searched the log for the information, and what I found (line 3) is something that really doesn't make sense to me.

[latest-22308]2022-11-17T14:00:02.425Z <Engine:INFO> Turn Off All A/C all actions completed.
[latest-22308]2022-11-17T14:00:02.438Z <Engine:INFO> Enqueueing "AC Guest On/Off<RESET>" (rule-kzydesq8:R)
[latest-22308]2022-11-17T14:00:02.439Z <Engine:ERR> [Engine]Engine#1 can't queue reaction rule-kzyree85:R, rule rule-kzyree85 not found
[latest-22308]2022-11-17T14:00:02.441Z <Rule:INFO> Hard Reset Sun 3am Part I (rule-kxp4v1ly in Datacenter) starting evaluation; because entity-changed System#reactor_system>system
[latest-22308]2022-11-17T14:00:02.441Z <Rule:INFO> (14) Ping Internet Fail (rule-kzrvnme5 in Warning) starting evaluation; because entity-changed System#reactor_system>system

I don't know if this helps at all? Any actions I can take to generate more research material?

Suggestion: would it be possible to put a log reader in Tools? something simple, just open the file and show it on the screen.

Thanks.

[gwp1]

This post is deleted!

[gwp1]

@wmarcolin said in Error message:

rule-kzyree85

Have you queried prior logs to see if the friendly name surfaces? When you look at AC Guest On/Off<RESET> what does it show for the actions to take? The log says that's what's missing.

[wmarcolin]

@gwp1

No, the name only appears on this line, I have already searched through all the logs file, and opened yesterday's, and it is the same message.

The rules that are executed before and after this log, are being executed without problem, the actions happen.

At 9am, I have a rule that:

1. performs a refresh of Life360 users, and looking at the logs it succeeds;
2. Then I turn off all the AC in the house, call a Reactions, which performs an OFF command for 5 devices;
3. Then I trigger another Reaction to turn off some tomasdas, simple command OFF the device.

And as I commented, the rule runs in this interval from 9am to about 9:05am everything is executed.

Thanks,

[gwp1]

@gwp1 said in Error message:

AC Guest On/Off<RESET>

Does that ruleset have Reactions that might have a missing ruleset within them?

[toggledbits]

@gwp1 That is the correct question.

[wmarcolin]

@toggledbits and @gwp1

To make sure that this rule that I'm executing is generating the problem, I changed the execution time to 11:00am (16:00:00 LOG), and the error repeated again, so one way to investigate.

[latest-22308]2022-11-17T16:20:02.235Z <Engine:ERR> [Engine]Engine#1 can't queue reaction rule-kzyree85:R, rule rule-kzyree85 not found

Running each of the steps I found the location of the error.

Super thanks for the support and ideas, problem solved.

Now, not wanting to minimize my stupidity, @toggledbits this case that is a Reaction used within a Rule, would there be a possibility that Alerts would then show the name? Something like that?

This situation was in a way easy to solve, because the rule has daily execution at the same time, thus searching the huge logs by time we could create the search path, now if it was a randomly executed rule it would be much more difficult.

Thanks a lot to everyone anyway!

[wmarcolin]

Complementing information, this is the mother rule, and that on the second line of the Set Reaction called the Reaction that had the error I presented above.