Reactor-Editor / Reactor-ui-Status Errors

[toggledbits]

OK. That's probably it. Try creating an account with an all lower-case username. Password is fine.

[Fanan]

Thanks! It worked! Finally after so many hours.... It was the low-case username that did the trick!
Have a great weekend Patrick!
/Fanan

[toggledbits]

Excellent news. That's a bug I can fix, so I'll make sure that's in the next build and you can use your username the way you want it to be.

[cw-kid]

@toggledbits

"Note that Generation 1 Atoms are supported in this version, but only through the remote access API (so it's cloud-dependent). Gen2 and later Atoms/PlugHubs can run with local/LAN access (no cloud dependency)."

Did you hear back from the Ezlo devs with the needed information for this? Or have you just gone ahead and used the learned knowledge from the forum ?

My Atom is now at firmware version 0.8.539. However I am not totally sure if its a gen1 or gen2 Atom? I think its gen2 but not sure.

Its still not appearing in the MSR Entities area however.

I have tried with "set_anonymous_access: true" commented out and not commented out in the reactor.yaml file.

I can't see anything in the MSR log to do with the Atom controller only the Ezlo Plus controller.

Thanks

[toggledbits]

I have heard nothing from the eZLO devs on anything. That's business as usual. Everything I've done, everything that everyone has done, in this respect has been done based on hearsay and tribal knowledge, no specifications or documentation from eZLO. May stop working at any time.

Sounds like you have a Gen1 atom. You have to configure for cloud/remote access, it doesn't switch back and forth automatically. That involves just commenting out the source field. If the source field is not present, then the EzloController uses remote access to get to the device. But, there's bug that leaked in the remote access login that I just fixed. Are you on a docker container or bare metal install?

The set_anonymous_access field is not available for Atom and PlugHub; it is not supported on these platforms.

[cw-kid]

@toggledbits

Bare metal Linux Debian install.

I did try to comment out the source line earlier. I just tried again now. I also have set_anonymous_access commented out.

The serial number of the Atom and the username and password look OK. Restarted MSR but still nothing in entities.

If I login to https://home.getvera.com/ with same username and password I can see that Atom listed in the controllers.

- id: ezlo-atom
  enabled: false
  implementation: EzloController
  name: Ezlo Atom
  config:
    # source: "wss://192.168.0.243:17000"  # change the IP address
    serial: "70060304"    # put your hub's serial here
    username: "myusername"  # put your username here between quotes
    password: "mypassword"  # and password
    # set_anonymous_access: true

In the MSR log I see no mention of the word "atom"

Maybe I need your bug fix first then.

Cheers.

EDIT:

Bugger just spotted it says enabled "false" maybe that's why.

[cw-kid]

OK its listed now in Entities

Still not sure if this is gen 1 or 2 ? It was sent to me by Ezlo as part of their beta program.

Also not seeing the one Z-Wave device that is currently paired to that Atom a TKB Home RGBW module.

[cw-kid]

It says:

sys_system.state=false

Which I assume means its a gen 1 Atom ?

[cw-kid]

Looking in the log I now see this, I have changed some sensitive items:

2021-08-25T14:54:50.826Z <EzloController:null> EzloController#ezlo-atom account server replied { "PK_Device": "70060304", "NMAControllerStatus": 1, "NMAUuid": "a12bgd83-96b3-22d9-ad44-533df5564f44", "firmware_upgrade_progress": 100, "firmware_upgrade_status": "finished", "public_key_android": "", "public_key_ios": "", "Server_Relay": "wss://nma-server6-ui-cloud.ezlo.com:443", "MacAddress": "54:F5:4E:A4:5E:E5", "FK_Branding": "1", "HasWifi": "0", "HasAlarmPanel": "0", "UI": "4", "EngineStatus": "0", "LinuxFirmware": 1 }
2021-08-25T14:54:50.828Z <EzloController:INFO> EzloController#ezlo-atom cloud auth succeeded
2021-08-25T14:54:50.829Z <EzloController:6:EzloController.js:660> EzloController#ezlo-atom authinfo {  }
2021-08-25T14:54:50.830Z <EzloController:INFO> EzloController#ezlo-atom opening hub connection to "70060304" at wss://nma-server6-ui-cloud.ezlo.com:443
2021-08-25T14:54:50.832Z <EzloController:NOTICE> EzloController#ezlo-atom connecting via WS to wss://nma-server6-ui-cloud.ezlo.com:443
2021-08-25T14:54:50.834Z <EzloController:5:Controller.js:537> EzloController#ezlo-atom websocket options { "maxPayload": 268435456, "followRedirects": true, "pingInterval": 60000, "agent": [object Object], "handshakeTimeout": 30000 }
2021-08-25T14:54:51.518Z <EzloController:6:Controller.js:554> EzloController#ezlo-atom websocket connected to wss://nma-server6-ui-cloud.ezlo.com:443; starting ping check timer Timer#ezlo-atom-ping
2021-08-25T14:54:51.519Z <EzloController:INFO> EzloController#ezlo-atom hub websocket connected (wss://nma-server6-ui-cloud.ezlo.com:443)
2021-08-25T14:54:51.520Z <EzloController:INFO> EzloController#ezlo-atom sending remote hub login
2021-08-25T14:54:51.522Z <EzloController:7:EzloController.js:1848> EzloController#ezlo-atom sending tracked request "17c8dcd8491" payload { "api": "1.0", "id": "17b7dce8481", "method": "loginUserMios", "params": { "MMSAuth": --undef--, "MMSAuthSig": --undef-- } }
2021-08-25T14:54:51.523Z <EzloController:5:EzloController.js:1856> EzloController#ezlo-atom created tracked request "17c8dcd8491" with payload { "api": "1.0", "id": "17b7dce8481", "method": "loginUserMios", "params": { "MMSAuth": --undef--, "MMSAuthSig": --undef-- } }
2021-08-25T14:54:51.675Z <EzloController:5:EzloController.js:1419> EzloController#ezlo-atom received message 144 bytes
2021-08-25T14:54:51.676Z <EzloController:5:EzloController.js:1419> EzloController#ezlo-atom message data {"id":"17b7dce8481","method":"loginUserMios","error":{"code":2,"data":"cloud.error.failed_to_get_mms_autha_token","description":""},"result":{}}
2021-08-25T14:54:51.678Z <EzloController:7:EzloController.js:1423> EzloController#ezlo-atom tracked request result slot { "req_id": "17c8dcd8491", "req_method": "loginUserMios", "expires": 1629903306521, "resolve": --function--, "reject": --function--, "promise": [object Promise] }
2021-08-25T14:54:51.679Z <EzloController:ERR> EzloController#ezlo-atom request "17c8dcd8491" (loginUserMios) failed: { "code": 2, "data": "cloud.error.failed_to_get_mms_autha_token", "description": "" }
2021-08-25T14:54:51.680Z <EzloController:7:EzloController.js:1855> EzloController#ezlo-atom removing resolved tracked request "17c8dcd8491"
2021-08-25T14:54:51.681Z <EzloController:ERR> EzloController#ezlo-atom hub login failed: { "code": 2, "data": "cloud.error.failed_to_get_mms_autha_token", "description": "" }
2021-08-25T14:54:51.685Z <EzloController:5:Controller.js:560> EzloController#ezlo-atom got websocket close
2021-08-25T14:54:51.686Z <EzloController:NOTICE> EzloController#ezlo-atom websocket closing, 1006 

And as I said no devices from the Atom are being pulled in to MSR. Maybe at this stage I need your bug fix then..

[toggledbits]

OK. Since it's a minor change, I just patched the build. Re-download the build package and reinstall it for the update. Then, you should be able to start with source commented out and get remote access.

Once you have it connected, look at the system entity (the one with ID "system" matching the controller ID, like atom>system), and there is a hardware attribute that tells you the generation of Atom.

[cw-kid]

@toggledbits

Its connected now and has imported the devices and scenes from the Atom in to entities area.

I see this though in alerts:

x_ezlo_sys.hardware="rev2"

So what's rev2 ?

sys_system.state=true
x_ezlo_sys.anonymous_access_enabled=null
x_ezlo_sys.architecture="esp32"
x_ezlo_sys.firmware="0.8.539"
x_ezlo_sys.hardware="rev2"
x_ezlo_sys.kernel="v4.1-rc-4-gbd72a9ab2"
x_ezlo_sys.model="ATOM32"
x_ezlo_sys.reconnects=1
x_ezlo_sys.restarts=1
x_ezlo_sys.serial="70060304"
x_ezlo_sys.support_enabled=null
x_ezlo_sys.support_status=null
x_ezlo_sys.temperature_scale="fahrenheit"
x_ezlo_sys.temperature_unit="F"
x_ezlo_sys.upsince=1624528447000
x_ezlo_sys.using_cloud_auth=true
x_ezlo_sys.using_cloud_relay=true
x_ezlo_sys.uuid=null
Capabilities: sys_system, x_ezlo_sys
Actions: sys_system.restart, x_ezlo_sys.runlua, x_ezlo_sys.set_setting

Thanks

[toggledbits]

That's gen2, so you may have local access. If you want to use local access, your Atom needs a stable IP address (static or DHCP reserved). You can put that into the source field (uncomment now), and also set disable_ecc_ciphers to true. Then restart Reactor.

  config:
    source: "wss://your-atom-ip:17000"
    serial: "7006nnnn"
    username: "whatever"
    password: "whatever"
    disable_ecc_ciphers: true

This may or may not work for you. My rev2 Atom is on firmware 0.8.798, and it allows remote access. I don't have an Atom with 0.8.539 that is at rev2, so I don't know if rev2 will work at that firmware level. I do have a rev3 Atom at 0.8.539, and it does allow remote access, so I think it should, but we'll see...

[cw-kid]

@toggledbits said in Support for Ezlo Atom controllers?:

You can put that into the source field (uncomment now), and also set disable_ecc_ciphers to true. Then restart Reactor.

Done that.

I cleared the alert and restarted MSR. It hasn't come back again as yet.

And I can still see the Ezlo Atom items in entities.

[toggledbits]

@cw-kid said in Support for Ezlo Atom controllers?:

It hasn't come back again as yet.

I'm not sure what you mean by this. What "it" are you referring to?

[cw-kid]

@toggledbits

The yellow warning alert hasn't come back again since adding disable_ecc_ciphers: true to the reactor.yaml flie.

And I uncommented the source line. The Atom already has a DHCP reserved LAN IP.

[cw-kid]

@toggledbits

I didn't comment the username and password lines however.

I should do that if it is really only local access to the hub APi via the source line?

[toggledbits]

Don't uncomment the username and password. That only works for Plus/Secure hubs with anonymous access enabled. Atoms do not support anonymous access, so it is still necessary to get the access tokens from the cloud, even when connecting to the Atom locally.

[cw-kid]

@toggledbits

OK. Do you know how long the tokens last and will MSR automatically request a new one when it does expire?

Thanks.

[toggledbits]

Supposedly 24 hours from what I can see. An expiration is given when the token is acquired. I haven't observed that there is any consequence to the expiration being met, though... it appears that access continues even after the token's expiration time/date. My presumption would be that access terminates when the token expires. Looks like more unfinished work there at eZLO to me.

Any disconnect will cause a reconnect retry.

[cw-kid]

@toggledbits

I'm inclined to agree with you.

I have a token obtained by using Renes python script for my Ezlo Plus for use with curl commands and I bet that same token still works today I will have to try it again.

Token was probably obtained 12 months ago maybe.