Not so quiet around here :)
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Hello
I've not read all your comments yet here but I will.
@tunnus I can't believe they banned you that is terrible, just for that? That's crazy.
I was lucky not to get banned myself then as I replied to you.
Regarding the lost of our moderator rights for those of us that had them.
I have been told it was an unintended side affect of them introducing the new E badges for their staff and the new "Ezlo Response Team" group thing.I asked directly if it was a company policy change?
Here is what I was told:
It was a side affect not policy
Anyone who has been affected by this issue can contact them (probably Sorin) for a fix.
I was also told that they wanted to make sure that anyone who was contributing to the forum as a moderator could continue their good work.
I have been restored as a moderator now and also had a power up with new badge titles to choose from.
However I am not sure if the list of users who where previously moderators is now lost to them ?
I have asked Sorin to confirm yesterday, but not had a response back as yet.
So you may need to contact him for a fix on your own account.However it is very troubling that members are being banned for little to no reason and no warnings given. Its not good at all.
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WHO did you get those responses from? I've only heard (twice) from Tech Support (which the Forum Rules FAQ sends you to when contesting an account suspension) in which they merely said, "We're aware but are not in charge. Forward to the forum managers. Stand by." in essence.
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WHO did you get those responses from? I've only heard (twice) from Tech Support (which the Forum Rules FAQ sends you to when contesting an account suspension) in which they merely said, "We're aware but are not in charge. Forward to the forum managers. Stand by." in essence.
@librasun said in Not so quiet around here
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WHO did you get those responses from?
Directly from the main man himself.
@librasun said in Not so quiet around here
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I've only heard (twice) from Tech Support
In which regard? Don't tell me you have been banned as well ?
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YES! Ostensibly for "Like"-ing someone else's reply?? (I was given no reason, and only found out by surprise the next day.)
In fact, the entire Leaderboard (since 2009) -- with a few key exceptions, mercifully -- has been banned. That's why it's so quiet over there.
And I wouldn't know how to get in touch with any of ezlo staff, esp. the owner, without being able to DM them on the Forum. Catch-22!!
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I have the long list of banned Forum members but it has grown since Feb. 27 when I made it.
It starts... "ElCid, HSD99, Matteburk, Mai_Pensato, Crille, eonnet, hienry_k9, Forzaalfa, TomD, LibraSun, Shoktronic, DesT, Catman, kfxo, Pabla, slelieveld, akbooer, rafale77, matsohl, tunnus..."
I strongly suspect you get a pass because you author a tech blog.
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Got banned quite quickly from Vera/ezlo forum, without any warning. I was kinda asking for it, but still, they could have some sense of humour over there
@tunnus said in Not so quiet around here
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Got banned quite quickly from Vera/ezlo forum, without any warning. I was kinda asking for it, but still, they could have some sense of humour over there
Welcome to the new normal
@toggledbits said in Not so quiet around here
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@perh said in Not so quiet around here
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I've asked for them to delete my account, but they say "the jury's still out"
If you're in GDPR territory, there is no jury. Your request is ironclad.
Ummm, not really unless the data is stored in GDPR geography ITYF.
C
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Clearly they aren't using the forum platform software as intended. "Suspended" is meant to be a reasonable time based suspension rather than a permanent ban.
Others who have been "Suspended" also. won't be back then if they have the same date of 3021 ?
Appears there are no proper appeals process or procedures.
Only thing you could do is contact Customer Care for what good that might do.
Who is going to help me with Node-Red now? Is ElCid a member here ?
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Clearly they aren't using the forum platform software as intended. "Suspended" is meant to be a reasonable time based suspension rather than a permanent ban.
Others who have been "Suspended" also. won't be back then if they have the same date of 3021 ?
Appears there are no proper appeals process or procedures.
Only thing you could do is contact Customer Care for what good that might do.
Who is going to help me with Node-Red now? Is ElCid a member here ?
Yes i am here, as always I will help anyone who asks.
Just for info - I have no idea what the reason for my suspension, I have contacted CS but they seem to be just ignoring my request for a clear reason.
As to GDPR if they run servers in europe then we are covered by GDPR, even if they move the servers to the US, as I think there is a privacy agreement with the US.
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Everything I've read says it does not matter where the data are stored, it matters where the owner of the data (you) live. If that were not true, GDPR would be very easy to circumvent.
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YES! Ostensibly for "Like"-ing someone else's reply?? (I was given no reason, and only found out by surprise the next day.)
In fact, the entire Leaderboard (since 2009) -- with a few key exceptions, mercifully -- has been banned. That's why it's so quiet over there.
And I wouldn't know how to get in touch with any of ezlo staff, esp. the owner, without being able to DM them on the Forum. Catch-22!!
Yes, it’s really ridiculous and all my ongoing PM’s and threads with the dev team is now just left unanswered.
Feels like I’m being rude not answering them but what can we do.
I also got the “we needed to escalate your case” answer and heard nothing more since then. -
Gees, I know a lot of those names, didn't know Pabla and Crille were banned and I certainly didn't know ElCid was banned.
Well I always speak my mind and if something doesn't work I'll say it doesn't.
@cw-kid said in Not so quiet around here
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Gees, I know a lot of those names, didn't know Pabla and Crille were banned and I certainly didn't know ElCid was banned.
Well I always speak my mind and if something doesn't work I'll say it doesn't.
Lets just say I wasn't outright banned, but was asked if I wanted to leave. Couldn't turn down the offer
.. probably would have been banned anyways though
To be honest, I didnt even care for that forum anymore esp since I can get plugin help from the devs here.
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Yes i am here, as always I will help anyone who asks.
Just for info - I have no idea what the reason for my suspension, I have contacted CS but they seem to be just ignoring my request for a clear reason.
As to GDPR if they run servers in europe then we are covered by GDPR, even if they move the servers to the US, as I think there is a privacy agreement with the US.
@elcid said in Not so quiet around here
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Yes i am here, as always I will help anyone who asks.
Just for info - I have no idea what the reason for my suspension, I have contacted CS but they seem to be just ignoring my request for a clear reason.
As to GDPR if they run servers in europe then we are covered by GDPR, even if they move the servers to the US, as I think there is a privacy agreement with the US.
I doubt they do run servers in Europe
@toggledbits said in Not so quiet around here
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Everything I've read says it does not matter where the data are stored, it matters where the owner of the data (you) live. If that were not true, GDPR would be very easy to circumvent.
Yeah. But no. Imagine the data was on a server in North Korea. Or Iraq.....
This was, and is, one of my responsibilities in my day job.
C
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@elcid said in Not so quiet around here
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Yes i am here, as always I will help anyone who asks.
Just for info - I have no idea what the reason for my suspension, I have contacted CS but they seem to be just ignoring my request for a clear reason.
As to GDPR if they run servers in europe then we are covered by GDPR, even if they move the servers to the US, as I think there is a privacy agreement with the US.
I doubt they do run servers in Europe
@toggledbits said in Not so quiet around here
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Everything I've read says it does not matter where the data are stored, it matters where the owner of the data (you) live. If that were not true, GDPR would be very easy to circumvent.
Yeah. But no. Imagine the data was on a server in North Korea. Or Iraq.....
This was, and is, one of my responsibilities in my day job.
C
@catmanv2 said in Not so quiet around here
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Yeah. But no. Imagine the data was on a server in North Korea. Or Iraq.....
Well, yeah, OK... but I don't think that's the case here. Take a peek at where the hostname resolves. At least here in the US, it's good for a chuckle.
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Yes i am here, as always I will help anyone who asks.
Just for info - I have no idea what the reason for my suspension, I have contacted CS but they seem to be just ignoring my request for a clear reason.
As to GDPR if they run servers in europe then we are covered by GDPR, even if they move the servers to the US, as I think there is a privacy agreement with the US.
@elcid said in Not so quiet around here
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Just for info - I have no idea what the reason for my suspension
Its bonkers, when did you get suspended then?
So you have not been a rebel on the forum? Seems you can get banned for any reason. Top people being kicked off.
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I have the long list of banned Forum members but it has grown since Feb. 27 when I made it.
It starts... "ElCid, HSD99, Matteburk, Mai_Pensato, Crille, eonnet, hienry_k9, Forzaalfa, TomD, LibraSun, Shoktronic, DesT, Catman, kfxo, Pabla, slelieveld, akbooer, rafale77, matsohl, tunnus..."
I strongly suspect you get a pass because you author a tech blog.
@librasun said in Not so quiet around here
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I have the long list of banned Forum members but it has grown since Feb. 27 when I made it.
It starts... "ElCid, HSD99, Matteburk, Mai_Pensato, Crille, eonnet, hienry_k9, Forzaalfa, TomD, LibraSun, Shoktronic, DesT, Catman, kfxo, Pabla, slelieveld, akbooer, rafale77, matsohl, tunnus..."
Wow, have to say I’m in a good company