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  4. Ezlo Controller - Error Incompatible serialization data - api cloud Timeout
Copying a global reaction
tunnusT
With build 25328, if you copy a global reaction, a new reaction does not appear in the UI unless you do a refresh. I recall this used to work without needing this page refresh? Anyway, only a minor nuisance.
Multi-System Reactor
[Reactor] Bug when sending MQTT boolean payloads
therealdbT
Topic thumbnail image
Multi-System Reactor
Difficulty defining repeating annual period
R
I have tried numerous ways to define a recurring annual period, for example from December 15 to January 15. No matter which method I try - after and before, between, after and/not after, Reactor reports "waiting for invalid date, invalid date. Some constructs also seem to cause Reactor to hang, timeout and restart. For example "before January 15 is evaluated as true, but reports "waiting for invalid date, invalid date". Does anyone have a tried and true method to define a recurring annual period? I think the "between" that I used successfully in the past may have broken with one of the updates.
Multi-System Reactor
Need help with sequence
T
Good evening all, For about the past week or so, I've been having problems with a specific rule in my home automation that controls when my home goes from an Away mode to Home mode. One of the conditions it checked for was my alarm panel, when it changed from Armed Away to Disarmed. There seems to have been a firmware update on the panel that added an intermittent step of "pending", and I can't say for certain it happens 100% of the time. Is there a way to write a condition that so it changes from one condition, to the next, and then another condition? As in, Home alarm changes from armed_away to pending to disarmed. Thanks.
Multi-System Reactor
Possible feature request?
CatmanV2C
No idea how easy this would be. During my migration away from Z-wave I've been replacing the Z-wave devices with Sonoff which has broken some of my automations. Any chance of a 'Test Reaction' function to call out which ones are broken because an entity no longer exists? Without actually running the reaction? Or does this exist already and I'm just not aware of how to do it? Obviously I can see entities that are no longer available, but not quite what I'm looking for. I guess it's something of an edge case so no huge issue. TIA! C
Multi-System Reactor
Logic Assistance: Exterior Lights on when Illuminance Below Threshold
PablaP
Topic thumbnail image
Multi-System Reactor
Time series documentation
tunnusT
Is the current manual (incl. examples) up to date with how retention value is handled in time series configuration? Referring to this post
Multi-System Reactor
MQTT templates for ZIgbee scene controller, or a better way?
CatmanV2C
Topic thumbnail image
Multi-System Reactor
Reset a delay
CatmanV2C
I'm sure this has been asked, and answered, but damned if I can figure it out Use case: I have a rear garden with lights. A door from the kitchen into the garden and a door from the garage. Currently if I open the kitchen door the lights come on (yay) and a 3 minute delay starts. After 3 minutes, no matter what else happens, the lights go off (Boo! But also yay!) What I would like is for the 3 minute delay until the lights go off to start from the latest door open event. That is, if I'm going from kitchen to garage, and back again, the lights stay on until there's three minutes of no activity. I've tried 'hacking' with a virtual switch, but can't seem to stop the delay. Any pointers? TIA C
Multi-System Reactor
Reactor Loading Screen Safari
S
Topic thumbnail image
Multi-System Reactor
Constraints states visually do not match actual
S
Topic thumbnail image
Multi-System Reactor
[MSR] Feature request: For Each action on arrays/groups
therealdbT
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Multi-System Reactor
[Solved] Error: Command timeout
G
at _ClientAPI._commandTimeout (http://192.168.1.100:8111/client/ClientAPI.js:807:179 Seeing this randomly when returning to open browser tab after being away awhile. Once, maybe twice a day. "What did you do to trigger it?" Literally nothing, just walked away and returned and there it was. Actions taken in reasonably close proximity to this particular instance of it popping up: I'd restarted the MSR container in Portainer. I'll try to grab some logs here shortly.
Multi-System Reactor
Issue with MSR UI becoming unresponsive
S
I'm having an issue with MSR's UI being very unresponsive. It started happening a couple days ago and I didn't make any changes that would have caused this except adding some meross lan devices in HA. When I go into an entity action and use the search functionality, it usually will start filtering and then get to a place after a few letters are entered where it will take 30 seconds or more (sometimes minutes) for the UI to show what I am typing. During this time MSR ui is completely unresponsive. I've tried multiple browsers and multiple computers. HA and MSR are both deployed in docker. I have run HTOP on the host and when the problem happens there are no CPU/Memory spikes at all. From a functionality standpoint MSR is working perfectly. This seems to be an UI issue only. Do i need to ditch Docker and run MSR on a Proxmox VM? I have both stand alone Docker and Proxmox environments. I dont mind doing that I just want to be able to use the UI again... Installation method Home Assistant Container Core 2025.7.3 Frontend 20250702.3 nothing crazy in the logs except some openweather map stuff that doesn't make any sense as it is working fine in MSR Any help would be greatly appreciated Reactor latest-25328-b2ed1365 app 25328 configuration from /var/reactor/config NODE_PATH /opt/reactor:/opt/reactor/node_modules [latest-25328]2025-11-30T20:01:53.843Z <app:null> Reactor build latest-25328-b2ed1365 starting on v24.11.1 /usr/local/bin/node [latest-25328]2025-11-30T20:01:53.844Z <app:null> Process ID 1 user/group 0/0; docker; platform linux/x64 #161-Ubuntu SMP Tue Jul 22 14:25:40 UTC 2025; locale (undefined) [latest-25328]2025-11-30T20:01:53.844Z <app:null> Basedir /opt/reactor; data in /var/reactor/storage [latest-25328]2025-11-30T20:01:53.844Z <app:null> NODE_PATH=/opt/reactor:/opt/reactor/node_modules [latest-25328]2025-11-30T20:01:53.865Z <app:null> Resolved timezone=America/New_York, environment TZ=America/New_York; offset minutes from UTC=-300 [latest-25328]2025-11-30T20:01:53.867Z <default:null> Module i18n v25141 [latest-25328]2025-11-30T20:01:53.867Z <app:null> Configured locale (undefined); selected locale(s) en-US.UTF-8 [latest-25328]2025-11-30T20:01:53.879Z <app:null> Loaded locale en-US for en-US [latest-25328]2025-11-30T20:01:53.879Z <app:null> Local date/time using configured timezone and locale formatting is "11/30/2025, 3:01:53 PM" [latest-25328]2025-11-30T20:01:53.889Z <Structure:null> Module Structure v25326 [latest-25328]2025-11-30T20:01:53.890Z <Capabilities:null> Module Capabilities v24312 [latest-25328]2025-11-30T20:01:53.904Z <Plugin:null> Module Plugin v25141 [latest-25328]2025-11-30T20:01:53.923Z <Timer:null> Module Timer v25279 [latest-25328]2025-11-30T20:01:53.924Z <TimerBroker:null> Module TimerBroker v25314 [latest-25328]2025-11-30T20:01:53.927Z <Entity:null> Module Entity v25251 [latest-25328]2025-11-30T20:01:53.929Z <Controller:null> Module Controller v25253 [latest-25328]2025-11-30T20:01:53.930Z <AlertManager:null> Module AlertManager v25318 [latest-25328]2025-11-30T20:01:53.937Z <default:null> Module Ruleset v25283 [latest-25328]2025-11-30T20:01:53.937Z <default:null> Module Rulesets v25141 [latest-25328]2025-11-30T20:01:53.942Z <GlobalExpression:null> Module GlobalExpression v25258 [latest-25328]2025-11-30T20:01:53.953Z <Predicate:null> Module Predicate v25328 [latest-25328]2025-11-30T20:01:53.956Z <Rule:null> Module Rule v25323 [latest-25328]2025-11-30T20:01:53.958Z <GlobalReaction:null> Module GlobalReaction v25292 [latest-25328]2025-11-30T20:01:53.959Z <Engine:null> Module Engine v25325 [latest-25328]2025-11-30T20:01:53.964Z <httpapi:null> Module httpapi v25328 [latest-25328]2025-11-30T20:01:53.972Z <wsapi:null> Module wsapi v25328 [latest-25328]2025-11-30T20:01:53.994Z <TaskQueue:null> Module TaskQueue 24138 [latest-25328]2025-11-30T20:01:53.994Z <VeraController:null> Module VeraController v25141 [latest-25328]2025-11-30T20:01:54.179Z <HassController:null> Module HassController v25325 [latest-25328]2025-11-30T20:02:13.797Z <OWMWeatherController:null> Module OWMWeatherController v25268 [latest-25328]2025-11-30T20:02:13.800Z <SystemController:null> Module SystemController v25323 [latest-25328]2025-11-30T20:02:13.807Z <MQTTController:null> Module MQTTController v22092 [latest-25328]2025-11-30T20:02:20.630Z <OWMWeatherController:CRIT> FetchError: request to https://api.openweathermap.org/data/2.5/weather?lat=xxxxxxxxxx&lon=-xxxxxxxxx&appid=xxxxxxxxxxxxxxxxxxxxxxxxxx&units=standard&_r=1xxxxxxxxxxxxxxfailed, reason: [-] FetchError: request to https://api.openweathermap.org/data/2.5/weather?lat=xxxxxxxxxxx&lon=-xxxxxxxxxxxxxxxxxx&appid=xxxxxxxxxxxxxxxxxxx&units=standard&_r=xxxxxxxxxxxxxxxfailed, reason: at ClientRequest.<anonymous> (/opt/reactor/node_modules/node-fetch/lib/index.js:1501:11) at ClientRequest.emit (node:events:508:28) at ClientRequest.emit (node:domain:489:12) at emitErrorEvent (node:_http_client:108:11) at TLSSocket.socketErrorListener (node:_http_client:575:5) at TLSSocket.emit (node:events:508:28) at TLSSocket.emit (node:domain:489:12) at emitErrorNT (node:internal/streams/destroy:170:8) at emitErrorCloseNT (node:internal/streams/destroy:129:3) at processTicksAndRejections (node:internal/process/task_queues:89:21
Multi-System Reactor
Date/time condition
tunnusT
Topic thumbnail image
Multi-System Reactor
Device log?
G
@toggledbits is there a log that will show me what rule is turning on a specific device? I've got a switch that has been kicking on at 2200 ET for several nights now and the reactor.log doesn't have a thing in it that I can see on a device level (it being more rules-based).
Multi-System Reactor
Midnight crossing not working in date/time condition (build 25325)
tunnusT
Topic thumbnail image
Multi-System Reactor
Reactor (Multi-System/Multi-Hub) Announcements
toggledbitsT
Build 21228 has been released. Docker images available from DockerHub as usual, and bare-metal packages here. Home Assistant up to version 2021.8.6 supported; the online version of the manual will now state the current supported versions; Fix an error in OWMWeatherController that could cause it to stop updating; Unify the approach to entity filtering on all hub interface classes (controllers); this works for device entities only; it may be extended to other entities later; Improve error detail in messages for EzloController during auth phase; Add isRuleSet() and isRuleEnabled() functions to expressions extensions; Implement set action for lock and passage capabilities (makes them more easily scriptable in some cases); Fix a place in the UI where 24-hour time was not being displayed.
Multi-System Reactor
[Solved] Local expression in Rule does not evaluate as they used to do
CrilleC
Topic thumbnail image
Multi-System Reactor
Home Assistant 2025.11.2 and latest-25315
CrilleC
Topic thumbnail image
Multi-System Reactor

Ezlo Controller - Error Incompatible serialization data - api cloud Timeout

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    N Offline
    noelab
    wrote on last edited by noelab
    #1

    Hi,
    Connection to Ezlo is going in timeout with api-cloud.ezlo. This happens in anonymous_access set to false or in true.
    A lot of Error Incompatible serialization data (in the log I cut many more).
    In MSR controller status, Ezlo is in green icon but after sometime devices start to not respond.
    Can I have some help?

    Synology Nas - INTEL - DSM 7.1.1-42962 Update 3
    Ezlo Hub Model: h2.1 - v.2.0.35.2156.5
    Docker Container
    Reactor latest-23010-7dd2c9e9

    Thanks in advance

    
    [latest-23010]2023-01-20T18:11:08.069Z <app:null> Reactor build latest-23010-7dd2c9e9 starting on v16.15.1
    [latest-23010]2023-01-20T18:11:08.071Z <app:null> Process ID 1 user/group 0/0; docker; platform linux/x64 #42962 SMP Tue Oct 18 15:07:03 CST 2022; locale (undefined)
    [latest-23010]2023-01-20T18:11:08.071Z <app:null> Basedir /opt/reactor; data in /var/reactor/storage
    [latest-23010]2023-01-20T18:11:08.071Z <app:null> NODE_PATH=/opt/reactor:/opt/reactor/node_modules
    [latest-23010]2023-01-20T18:11:08.085Z <app:INFO> Configured locale (undefined); selected locale(s) en-US.UTF-8
    [latest-23010]2023-01-20T18:11:08.122Z <app:INFO> Loaded locale en-US
    [latest-23010]2023-01-20T18:11:08.128Z <Structure:null> Module Structure v22323
    [latest-23010]2023-01-20T18:11:08.131Z <Capabilities:null> Module Capabilities v22356
    [latest-23010]2023-01-20T18:11:08.166Z <Capabilities:NOTICE> System capabilities loaded from core distribution, data version 22356 revision 1
    [latest-23010]2023-01-20T18:11:08.211Z <Plugin:null> Module Plugin v22300
    [latest-23010]2023-01-20T18:11:08.238Z <TimerBroker:null> Module TimerBroker v22283
    [latest-23010]2023-01-20T18:11:08.241Z <Entity:null> Module Entity v22353
    [latest-23010]2023-01-20T18:11:08.247Z <Controller:null> Module Controller v22323
    [latest-23010]2023-01-20T18:11:08.261Z <default:null> Module Ruleset v22293
    [latest-23010]2023-01-20T18:11:08.262Z <default:null> Module Rulesets v22146
    [latest-23010]2023-01-20T18:11:08.271Z <GlobalExpression:null> Module GlobalExpression v22146
    [latest-23010]2023-01-20T18:11:08.296Z <Predicate:null> Module Predicate v22345
    [latest-23010]2023-01-20T18:11:08.317Z <AlertManager:null> Module AlertManager v22283
    [latest-23010]2023-01-20T18:11:08.322Z <Rule:null> Module Rule v22345
    [latest-23010]2023-01-20T18:11:08.327Z <GlobalReaction:null> Module GlobalReaction v22324
    [latest-23010]2023-01-20T18:11:08.329Z <Engine:null> Module Engine v23001
    [latest-23010]2023-01-20T18:11:08.335Z <httpapi:null> Module httpapi v22347
    [latest-23010]2023-01-20T18:11:08.400Z <wsapi:null> Module wsapi v22320
    [latest-23010]2023-01-20T18:11:08.400Z <app:NOTICE> Starting Structure...
    [latest-23010]2023-01-20T18:11:08.460Z <InfluxFeed:null> Module InfluxFeed v22286
    [latest-23010]2023-01-20T18:11:08.462Z <Structure:INFO> Structure#1 starting plugin influx (InfluxFeed)
    [latest-23010]2023-01-20T18:11:08.463Z <Structure:INFO> Structure#1 loading controller interface vera (VeraController)
    [latest-23010]2023-01-20T18:11:08.517Z <TaskQueue:null> Module TaskQueue 21351
    [latest-23010]2023-01-20T18:11:08.518Z <VeraController:null> Module VeraController v22325
    [latest-23010]2023-01-20T18:11:08.548Z <Structure:INFO> Structure#1 loading controller interface ezlo (EzloController)
    [latest-23010]2023-01-20T18:11:08.635Z <EzloController:null> Module EzloController v22344
    [latest-23010]2023-01-20T18:11:08.867Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_613c8f94129e291209006add: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:08.868Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:08.869Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_613c9094129e291209006ae4: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:08.869Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:08.902Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_61437a57129e29124dfcd791: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:08.902Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:08.925Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_61437a58129e29124dfcd7a0: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:08.925Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:08.942Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_6198168b129e2918c5ce97bc: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:08.943Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:08.945Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_61981760129e2918c5ce97cb: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:08.945Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:08.945Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_61981770129e2918c5ce97d0: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:08.945Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:08.946Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_6198177e129e2918c5ce97d5: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:08.946Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:08.947Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_6198178b129e2918c5ce97da: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:08.947Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:08.947Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_6198179b129e2918c5ce97df: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:08.947Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:08.948Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_619817a6129e2918c5ce97e4: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:08.948Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:08.948Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_619817b2129e2918c5ce97e9: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:08.949Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    
    [latest-23010]2023-01-20T18:11:09.012Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_626d5d16129e291244463492: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.012Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.013Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_626d5d16129e291244463494: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.013Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.013Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_626d64d4129e2912444634a8: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.014Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.014Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_626d64d5129e2912444634af: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.014Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.015Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_626d64d5129e2912444634b2: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.015Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.039Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_629e6ec1129e2912b034351f: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.040Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.040Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_629e6ec2129e2912b0343529: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.040Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.041Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_629e6ec3129e2912b034352b: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.041Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.042Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_629e6ec3129e2912b034352d: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.042Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.043Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_629e6ec3129e2912b034352f: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.043Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.043Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_62a6d99a129e29123e7b0a8f: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.043Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Entity.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.044Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity device_62a6d99b129e29123e7b0a9d: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.044Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.060Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity room_629687b6129e2912430f2de2: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.060Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Group.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.061Z <Controller:WARN> EzloController#ezlo failed (1) to restore entity room_62a66189129e29124345f791: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.061Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Group.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at EzloController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new EzloController (/opt/reactor/server/lib/EzloController.js:707:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.128Z <Structure:INFO> Structure#1 loading controller interface groups (DynamicGroupController)
    [latest-23010]2023-01-20T18:11:09.146Z <DynamicGroupController:null> Module DynamicGroupController v22313
    [latest-23010]2023-01-20T18:11:09.178Z <Controller:WARN> DynamicGroupController#groups failed (1) to restore entity earthquake_entities: [Error] Incompatible serialization data; can't unserialize [-]
    [latest-23010]2023-01-20T18:11:09.178Z <Controller:CRIT> Error: Incompatible serialization data; can't unserialize [-]
    Error: Incompatible serialization data; can't unserialize
        at Group.unserialize (/opt/reactor/server/lib/Entity.js:452:19)
        at /opt/reactor/server/lib/Controller.js:794:70
        at Array.forEach (<anonymous>)
        at DynamicGroupController._restoreEntities (/opt/reactor/server/lib/Controller.js:782:36)
        at new Controller (/opt/reactor/server/lib/Controller.js:395:43)
        at new DynamicGroupController (/opt/reactor/server/lib/DynamicGroupController.js:207:9)
        at /opt/reactor/server/lib/Controller.js:451:37
    [latest-23010]2023-01-20T18:11:09.186Z <Structure:INFO> Structure#1 loading controller interface weather (OWMWeatherController)
    [latest-23010]2023-01-20T18:11:09.219Z <OWMWeatherController:null> Module OWMWeatherController v22294
    [latest-23010]2023-01-20T18:11:09.222Z <Structure:INFO> Structure#1 loading controller interface reactor_system (SystemController)
    [latest-23010]2023-01-20T18:11:09.227Z <SystemController:null> Module SystemController v22306
    [latest-23010]2023-01-20T18:11:09.231Z <Structure:INFO> Structure#1 loading controller interface virtual (VirtualEntityController)
    [latest-23010]2023-01-20T18:11:09.238Z <VirtualEntityController:null> Module VirtualEntityController v22325
    [latest-23010]2023-01-20T18:11:09.348Z <Structure:INFO> Starting controller VeraController#vera
    [latest-23010]2023-01-20T18:11:09.348Z <VeraController:NOTICE> VeraController#vera starting...
    [latest-23010]2023-01-20T18:11:09.357Z <Controller:INFO> VeraController#vera loaded vera capabilities ver 22253 rev 1 format 1 
    [latest-23010]2023-01-20T18:11:09.394Z <Controller:INFO> VeraController#vera loaded implementation data ver 22345 rev 1 format 1 
    [latest-23010]2023-01-20T18:11:09.394Z <Structure:INFO> Starting controller EzloController#ezlo
    [latest-23010]2023-01-20T18:11:09.397Z <Controller:INFO> EzloController#ezlo loaded ezlo capabilities ver 22266 rev 1 format 1 
    [latest-23010]2023-01-20T18:11:09.408Z <Controller:INFO> EzloController#ezlo loaded implementation data ver 22344 rev 1 format 1 
    [latest-23010]2023-01-20T18:11:09.408Z <Structure:INFO> Starting controller DynamicGroupController#groups
    [latest-23010]2023-01-20T18:11:09.413Z <Controller:NOTICE> Controller DynamicGroupController#groups is now online.
    [latest-23010]2023-01-20T18:11:09.413Z <Structure:INFO> Starting controller OWMWeatherController#weather
    [latest-23010]2023-01-20T18:11:09.503Z <Structure:INFO> Starting controller SystemController#reactor_system
    [latest-23010]2023-01-20T18:11:09.506Z <Controller:NOTICE> Controller SystemController#reactor_system is now online.
    [latest-23010]2023-01-20T18:11:09.537Z <Structure:INFO> Starting controller VirtualEntityController#virtual
    [latest-23010]2023-01-20T18:11:09.549Z <Controller:INFO> VirtualEntityController#virtual loaded virtualentity capabilities ver 22263 rev 2 format 1 
    [latest-23010]2023-01-20T18:11:09.550Z <Controller:INFO> VirtualEntityController#virtual loaded implementation data ver 22280 rev 1 format 1 
    [latest-23010]2023-01-20T18:11:09.556Z <VeraController:INFO> VeraController: deviceclass room capability sys_group does not provide attribute members
    [latest-23010]2023-01-20T18:11:09.556Z <VeraController:INFO> VeraController: deviceclass room capability sys_group does not provide attribute empty
    [latest-23010]2023-01-20T18:11:09.557Z <EzloController:INFO> EzloController#ezlo device mapping data loaded; checking...
    [latest-23010]2023-01-20T18:11:09.566Z <EzloController:INFO> EzloController#ezlo: connecting to hub "90000464"
    [latest-23010]2023-01-20T18:11:09.570Z <VirtualEntityController:INFO> VirtualEntityController#virtual configuring virtual .DefaultMode (vec01)
    [latest-23010]2023-01-20T18:11:09.571Z <VirtualEntityController:INFO> VirtualEntityController#virtual configuring virtual .GuestMode (vec02)
    [latest-23010]2023-01-20T18:11:09.571Z <VirtualEntityController:INFO> VirtualEntityController#virtual configuring virtual .PartyMode (vec03)
    

    -Reactor (Multi-hub) 25082-3c348de6
    -Docker on Synology NAS
    -Ezlo firmware version 2.0.59.2471.8
    -HASS Docker 2025.2.5
    -ZWaveJSUI 10.1.3
    -Update 30/03/2025

    1 Reply Last reply
    0
    • toggledbitsT Offline
      toggledbitsT Offline
      toggledbits
      wrote on last edited by toggledbits
      #2

      Have you had a recent disk full condition, or is it full now? Quotas in effect? Check all that. That's usually the cause of such things.

      To clear the serialization error, stop Reactor, remove the storage/entities directory entirely. Then restart Reactor.

      Edit:

      Connection to Ezlo is going in timeout with api-cloud.ezlo. This happens in anonymous_access set to false or in true.

      There's no evidence of this in the log you posted.

      Author of Multi-system Reactor and Reactor, DelayLight, Switchboard, and about a dozen other plugins that run on Vera and openLuup.

      1 Reply Last reply
      0
      • toggledbitsT Offline
        toggledbitsT Offline
        toggledbits
        wrote on last edited by toggledbits
        #3

        Some additional information...

        I hadn't plugged in my Ezlo Plus in some time. It was running firmware 2.0.32.2097. It connected immediately, and I had no trouble with login credentials or getting access tokens from Ezlo's infrastructure; it accessed the hub API instantly and configured the entities/devices.

        Then my hub updated itself to 2.0.33.2116.2 and things came a gutser. I had several 500 errors trying to authenticate with Ezlo's cloud. I've been down this road before; they sometimes have outages and transient errors (one server in a cluster down and their HA/load balancing isn't configured well, things like that). I waited. Before too long, those errors went away, authentications were fine, but EzloController could not connect to the local API on the hub's port 17000. Again, I waited. The hub was doing a light show, so clearly things were happening, perhaps post-upgrade work and what not. It took about 15 minutes, but then everything was connected again.

        Just to make sure it was all clean, I restarted Reactor and at the same time, rebooted the hub. Again, the cloud auths and token requests went fine, but as before, the local API on the hub did not immediately accept a connection. It was, in fact, exactly 10 minutes into hub uptime that the API became available on the hub. I did the whole thing again, with the same result. I have since left the hub alone, and EzloController and the hub are playing nicely as they previously have.

        So, I think this is related to the 2.0.33 firmware. They either screwed something up, or left some debug delay in their code for some reason, or maybe they are just screwing with us. Don't know, don't care. Not my circus, not my monkeys. Nothing is wrong with EzloController that I can see; the hub just doesn't start the API immediately in 2.0.33.2116.2 firmware, and their cloud is performing about average for them (which is to say, below my expectations of industry standard). Just wait out the delay and the hub connects.

        If you want to bypass their delay, you can configure EzloController to use their remote access (cloud) API instead of the hub's local API. This makes you entirely dependent on their cloud, so that's the trade-off. You can be the judge of which is the lesser of the two evils. To enable remote access, make sure username, password and serial are configured, and comment-out any source config you have; restart Reactor.

        Author of Multi-system Reactor and Reactor, DelayLight, Switchboard, and about a dozen other plugins that run on Vera and openLuup.

        1 Reply Last reply
        0
        • N Offline
          N Offline
          noelab
          wrote on last edited by
          #4

          Hi, thanks for tips!
          About disk full condition and Quotas in effect ----> No, there are no limits.

          Error Incompatible serialization data is now SOLVED after removing the storage/entities directory entirely.

          Then I restarted MSR many times. At startup EzloController and MSR are working good with no problem and authentications were fine.
          But at same point, about one hour later, something always went wrong.

          from the log I saw different kind of error:

          [latest-23010]2023-01-21T13:38:01.098Z <wsapi:WARN> wsapi: timed out waiting for ping reply (pong) from client "172.17.0.1#5"
          [latest-23010]2023-01-21T13:38:01.099Z <wsapi:INFO> client "172.17.0.1#5" closed, code=1006, reason=
          [latest-23010]2023-01-21T13:38:10.109Z <wsapi:WARN> wsapi: timed out waiting for ping reply (pong) from client "172.17.0.1#6"
          [latest-23010]2023-01-21T13:38:10.110Z <wsapi:INFO> client "172.17.0.1#6" closed, code=1006, reason=
          

          or

          [latest-23010]2023-01-20T22:36:15.141Z <EzloController:null> remapped item action to [Object]{ "item": "switch", "value_expr": "! entity.attributes.power_switch.state", "method": "hub.item.value.set", "parameters": { "value": { "value_expr": "! entity.attributes.power_switch.state" } } }
          [latest-23010]2023-01-20T22:36:23.586Z <wsapi:INFO> client "172.17.0.1#6" closed, code=1001, reason=
          [latest-23010]2023-01-20T22:36:23.907Z <wsapi:INFO> wsapi: connection from ::ffff:172.17.0.1
          [latest-23010]2023-01-20T22:36:26.080Z <httpapi:INFO> httpapi: API request from ::ffff:172.17.0.1: GET /api/v1/systime
          [latest-23010]2023-01-20T22:36:30.145Z <EzloController:ERR> EzloController#ezlo request "185d1534ba7" ([Object]{ "method": "hub.item.value.set", "api": "1.0" }) failed: TimedPromise timeout
          [latest-23010]2023-01-20T22:36:30.145Z <EzloController:WARN> EzloController#ezlo action toggle.toggle on Switch#ezlo>device_6145cbb1129e29124dfcd7c8 failed!
          [latest-23010]2023-01-20T22:36:30.146Z <wsapi:CRIT> !TimedPromise timeout
          [latest-23010]2023-01-20T22:36:33.239Z <EzloController:ERR> EzloController#ezlo request "185d15357bd" ([Object]{ "method": "hub.item.value.set", "api": "1.0" }) failed: TimedPromise timeout
          [latest-23010]2023-01-20T22:36:33.240Z <EzloController:WARN> EzloController#ezlo action toggle.toggle on Switch#ezlo>device_6145cbb1129e29124dfcd7c8 failed!
          [latest-23010]2023-01-20T22:36:33.240Z <wsapi:CRIT> !TimedPromise timeout
          [latest-23010]2023-01-20T22:36:35.788Z <EzloController:ERR> EzloController#ezlo request "185d15361b4" ([Object]{ "method": "hub.item.value.set", "api": "1.0" }) failed: TimedPromise timeout
          [latest-23010]2023-01-20T22:36:35.789Z <EzloController:WARN> EzloController#ezlo action toggle.toggle on Light#ezlo>device_6150872e129e29124787e2f6 failed!
          [latest-23010]2023-01-20T22:36:35.789Z <wsapi:CRIT> !TimedPromise timeout
          

          then I notice this one

          [latest-23010]2023-01-21T18:33:02.387Z <Engine:5:Engine.js:1613> _process_reaction_queue() wake-up!
          [latest-23010]2023-01-21T18:33:02.387Z <Engine:5:Engine.js:1550> _process_reaction_queue() running task 170: [Object]{ "tid": 170, "id": "re-ktn80xbr", "rule": false, "__reaction": GlobalReaction#re-ktn80xbr, "next_step": 0, "status": 0, "ts": 1674325982366, "parent": --null--, "__resolve": --function--, "__reject": --function--, "__promise": [object Promise] }
          [latest-23010]2023-01-21T18:33:02.388Z <Engine:NOTICE> Starting reaction rL_Bulbs_01_ON&RESET (re-ktn80xbr)
          [latest-23010]2023-01-21T18:33:02.388Z <Engine:5:Engine.js:1690> [Engine]Engine#1 reaction re-ktn80xbr step 1 perform [Object]{ "entity": "ezlo>device_614efa37129e29124dfcd853", "action": "color_temperature.set", "args": { "value": 4800 } }
          [latest-23010]2023-01-21T18:33:02.388Z <EzloController:null> remapped item action to [Object]{ "item": "rgbcolor", "value_expr": "parameters.value > 5500 ?\n  { wwhite: 0, cwhite: floor( ( parameters.value - 5500 ) / 3500 * 255 ) } :\n  { cwhite: 0, wwhite: floor( ( parameters.value - 2000 ) / 3500 * 255 ) }\n", "method": "hub.item.value.set", "parameters": { "value": { "value_expr": "parameters.value > 5500 ?\n  { wwhite: 0, cwhite: floor( ( parameters.value - 5500 ) / 3500 * 255 ) } :\n  { cwhite: 0, wwhite: floor( ( parameters.value - 2000 ) / 3500 * 255 ) }\n" } } }
          [latest-23010]2023-01-21T18:33:02.390Z <Engine:5:Engine.js:1566> _process_reaction_queue() task returned, new status 3; task 170, history 565875
          [latest-23010]2023-01-21T18:33:02.390Z <Engine:5:Engine.js:1613> _process_reaction_queue() ending with 2 in queue; waiting for 1674325987357<1/21/2023, 7:33:07 PM> (next delayed task)
          [latest-23010]2023-01-21T18:33:05.922Z <EzloController:ERR> EzloController#ezlo request "185d59acfe8" ([Object]{ "method": "hub.item.value.set", "api": "1.0" }) failed: TimedPromise timeout
          [latest-23010]2023-01-21T18:33:05.923Z <EzloController:WARN> EzloController#ezlo action toggle.toggle on Light#ezlo>device_61475325129e29124dfcd7e6 failed!
          [latest-23010]2023-01-21T18:33:05.923Z <wsapi:CRIT> !TimedPromise timeout
          

          there is no item "rgbcolor" in that rule, only: temperature color, dimming set and switch off. I saved again the rule.

          At the moment api.cloud is working and I wait to see again if the problem is gone.

          [latest-23010]2023-01-21T20:59:21.886Z <EzloController:NOTICE> EzloController#ezlo: successful connection to "90000464" via cloud relay
          [latest-23010]2023-01-21T20:59:21.887Z <EzloController:INFO> EzloController#ezlo starting hub inventory
          [latest-23010]2023-01-21T20:59:22.296Z <EzloController:INFO> EzloController#ezlo hub "90000464" is h2.1 (undefined) firmware "2.0.35.2156.5"
          

          -Reactor (Multi-hub) 25082-3c348de6
          -Docker on Synology NAS
          -Ezlo firmware version 2.0.59.2471.8
          -HASS Docker 2025.2.5
          -ZWaveJSUI 10.1.3
          -Update 30/03/2025

          toggledbitsT 1 Reply Last reply
          0
          • N noelab

            Hi, thanks for tips!
            About disk full condition and Quotas in effect ----> No, there are no limits.

            Error Incompatible serialization data is now SOLVED after removing the storage/entities directory entirely.

            Then I restarted MSR many times. At startup EzloController and MSR are working good with no problem and authentications were fine.
            But at same point, about one hour later, something always went wrong.

            from the log I saw different kind of error:

            [latest-23010]2023-01-21T13:38:01.098Z <wsapi:WARN> wsapi: timed out waiting for ping reply (pong) from client "172.17.0.1#5"
            [latest-23010]2023-01-21T13:38:01.099Z <wsapi:INFO> client "172.17.0.1#5" closed, code=1006, reason=
            [latest-23010]2023-01-21T13:38:10.109Z <wsapi:WARN> wsapi: timed out waiting for ping reply (pong) from client "172.17.0.1#6"
            [latest-23010]2023-01-21T13:38:10.110Z <wsapi:INFO> client "172.17.0.1#6" closed, code=1006, reason=
            

            or

            [latest-23010]2023-01-20T22:36:15.141Z <EzloController:null> remapped item action to [Object]{ "item": "switch", "value_expr": "! entity.attributes.power_switch.state", "method": "hub.item.value.set", "parameters": { "value": { "value_expr": "! entity.attributes.power_switch.state" } } }
            [latest-23010]2023-01-20T22:36:23.586Z <wsapi:INFO> client "172.17.0.1#6" closed, code=1001, reason=
            [latest-23010]2023-01-20T22:36:23.907Z <wsapi:INFO> wsapi: connection from ::ffff:172.17.0.1
            [latest-23010]2023-01-20T22:36:26.080Z <httpapi:INFO> httpapi: API request from ::ffff:172.17.0.1: GET /api/v1/systime
            [latest-23010]2023-01-20T22:36:30.145Z <EzloController:ERR> EzloController#ezlo request "185d1534ba7" ([Object]{ "method": "hub.item.value.set", "api": "1.0" }) failed: TimedPromise timeout
            [latest-23010]2023-01-20T22:36:30.145Z <EzloController:WARN> EzloController#ezlo action toggle.toggle on Switch#ezlo>device_6145cbb1129e29124dfcd7c8 failed!
            [latest-23010]2023-01-20T22:36:30.146Z <wsapi:CRIT> !TimedPromise timeout
            [latest-23010]2023-01-20T22:36:33.239Z <EzloController:ERR> EzloController#ezlo request "185d15357bd" ([Object]{ "method": "hub.item.value.set", "api": "1.0" }) failed: TimedPromise timeout
            [latest-23010]2023-01-20T22:36:33.240Z <EzloController:WARN> EzloController#ezlo action toggle.toggle on Switch#ezlo>device_6145cbb1129e29124dfcd7c8 failed!
            [latest-23010]2023-01-20T22:36:33.240Z <wsapi:CRIT> !TimedPromise timeout
            [latest-23010]2023-01-20T22:36:35.788Z <EzloController:ERR> EzloController#ezlo request "185d15361b4" ([Object]{ "method": "hub.item.value.set", "api": "1.0" }) failed: TimedPromise timeout
            [latest-23010]2023-01-20T22:36:35.789Z <EzloController:WARN> EzloController#ezlo action toggle.toggle on Light#ezlo>device_6150872e129e29124787e2f6 failed!
            [latest-23010]2023-01-20T22:36:35.789Z <wsapi:CRIT> !TimedPromise timeout
            

            then I notice this one

            [latest-23010]2023-01-21T18:33:02.387Z <Engine:5:Engine.js:1613> _process_reaction_queue() wake-up!
            [latest-23010]2023-01-21T18:33:02.387Z <Engine:5:Engine.js:1550> _process_reaction_queue() running task 170: [Object]{ "tid": 170, "id": "re-ktn80xbr", "rule": false, "__reaction": GlobalReaction#re-ktn80xbr, "next_step": 0, "status": 0, "ts": 1674325982366, "parent": --null--, "__resolve": --function--, "__reject": --function--, "__promise": [object Promise] }
            [latest-23010]2023-01-21T18:33:02.388Z <Engine:NOTICE> Starting reaction rL_Bulbs_01_ON&RESET (re-ktn80xbr)
            [latest-23010]2023-01-21T18:33:02.388Z <Engine:5:Engine.js:1690> [Engine]Engine#1 reaction re-ktn80xbr step 1 perform [Object]{ "entity": "ezlo>device_614efa37129e29124dfcd853", "action": "color_temperature.set", "args": { "value": 4800 } }
            [latest-23010]2023-01-21T18:33:02.388Z <EzloController:null> remapped item action to [Object]{ "item": "rgbcolor", "value_expr": "parameters.value > 5500 ?\n  { wwhite: 0, cwhite: floor( ( parameters.value - 5500 ) / 3500 * 255 ) } :\n  { cwhite: 0, wwhite: floor( ( parameters.value - 2000 ) / 3500 * 255 ) }\n", "method": "hub.item.value.set", "parameters": { "value": { "value_expr": "parameters.value > 5500 ?\n  { wwhite: 0, cwhite: floor( ( parameters.value - 5500 ) / 3500 * 255 ) } :\n  { cwhite: 0, wwhite: floor( ( parameters.value - 2000 ) / 3500 * 255 ) }\n" } } }
            [latest-23010]2023-01-21T18:33:02.390Z <Engine:5:Engine.js:1566> _process_reaction_queue() task returned, new status 3; task 170, history 565875
            [latest-23010]2023-01-21T18:33:02.390Z <Engine:5:Engine.js:1613> _process_reaction_queue() ending with 2 in queue; waiting for 1674325987357<1/21/2023, 7:33:07 PM> (next delayed task)
            [latest-23010]2023-01-21T18:33:05.922Z <EzloController:ERR> EzloController#ezlo request "185d59acfe8" ([Object]{ "method": "hub.item.value.set", "api": "1.0" }) failed: TimedPromise timeout
            [latest-23010]2023-01-21T18:33:05.923Z <EzloController:WARN> EzloController#ezlo action toggle.toggle on Light#ezlo>device_61475325129e29124dfcd7e6 failed!
            [latest-23010]2023-01-21T18:33:05.923Z <wsapi:CRIT> !TimedPromise timeout
            

            there is no item "rgbcolor" in that rule, only: temperature color, dimming set and switch off. I saved again the rule.

            At the moment api.cloud is working and I wait to see again if the problem is gone.

            [latest-23010]2023-01-21T20:59:21.886Z <EzloController:NOTICE> EzloController#ezlo: successful connection to "90000464" via cloud relay
            [latest-23010]2023-01-21T20:59:21.887Z <EzloController:INFO> EzloController#ezlo starting hub inventory
            [latest-23010]2023-01-21T20:59:22.296Z <EzloController:INFO> EzloController#ezlo hub "90000464" is h2.1 (undefined) firmware "2.0.35.2156.5"
            
            toggledbitsT Offline
            toggledbitsT Offline
            toggledbits
            wrote on last edited by toggledbits
            #5

            @noelab The wsapi ping timeouts are not related to EzloController. A browser using the Reactor UI is timing out; the browser is at the IP address mentioned. This can happen when the tab or browser go to sleep, the tab is closed, the browser crashes, the device leaves the network (i.e. mobile device leaves the home's WiFi), etc. The connection between the browser and Reactor is a websocket, and the WS protocol requires that periodically, a ping be sent between the client and server so that each know the other is still alive. Usually, you can ignore these messages, but they also can point to network stability problems (see below).

            there is no item "rgbcolor" in that rule

            The rgbcolor item is the item (an Ezlo term) on the Ezlo device that needs to be modified in response to the command. It is not a Reactor entity attribute, but rather what Reactor's entity attributes maps to on Ezlo's device. In order to change color temperature via the Reactor color_temperature.set action, Reactor has to tell the Ezlo device to change its rgbcolor item.

            from the log I saw different kind of error:
            [latest-23010]2023-01-20T22:36:30.145Z <EzloController:ERR> EzloController#ezlo request "185d1534ba7" ([Object]{ "method": "hub.item.value.set", "api": "1.0" }) failed: TimedPromise timeout

            The time-outs on Ezlo commands are the Ezlo hub's API not acknowledging the command given by Reactor within 15 seconds. There can be several causes for this:

            1. Your local network connection to the Ezlo hub is poor and it's dropping packets. If your Ezlo hub is connected to your local network via WiFi, move it to a hard-wired connection. WiFi is often not reliable enough for hub connectivity in home automation. Hubs should always be on hard network connections. If you are already on a hard connection, check your internal network for cabling problems/faults, broadcast storms, or faulty switches/hubs/routers. The fact that you also have wsapi timeouts makes me suspicious that you may have a local network quality problem.
            2. Your Ezlo hub is too busy doing something to answer in time. It may be that the Z-Wave mesh is poor and the hub is having problems communicating reliably with the target device, and is thus slow to answer, causing the timeout. Other causes could be a completely different device that is offline/unreachable (out of mesh, battery dead, etc.) causing the hub to be over-busy trying to talk to it, a firmware problem, or a plugin that is overwhelming the system. In any case, EzloController didn't get an answer from the hub within 15 seconds, and that's a hub issue, not something I can address in EzloController.
            3. Ezlo firmware bugs. At this point, they've spent about 4-1/2 years since the acquisition of Vera trying to produce firmware and still haven't produced anything that has full functional parity with Vera's last version of firmware. A recent post on their forums by another user observed that "Ezlo is NOT ready for prime time... All these bells and whistles are fine and all, but I STILL - AFTER A YEAR OF WORKING WITH THEM - cannot get a stable system with even a fraction of the devices I have." Another user followed up saying "Their development direction... is confusing and doesn’t show user-centric development." I agree. In my view, their product has not (for too long) and still is not making sufficient, timely progress toward meeting the needs of real users and the quality standard for home automation today. There are better choices with mature, stable products and active, enthusiastic user communities.

            Ref: archived post archived post

            Author of Multi-system Reactor and Reactor, DelayLight, Switchboard, and about a dozen other plugins that run on Vera and openLuup.

            1 Reply Last reply
            1
            • N Offline
              N Offline
              noelab
              wrote on last edited by
              #6

              Thanks a lot! I will start to check better these kind of problems!
              EzloController is hard-wired connection, so I will start with battery devices and zwave-mesh.

              Thanks!

              -Reactor (Multi-hub) 25082-3c348de6
              -Docker on Synology NAS
              -Ezlo firmware version 2.0.59.2471.8
              -HASS Docker 2025.2.5
              -ZWaveJSUI 10.1.3
              -Update 30/03/2025

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