I have tried numerous ways to define a recurring annual period, for example from December 15 to January 15. No matter which method I try - after and before, between, after and/not after, Reactor reports "waiting for invalid date, invalid date. Some constructs also seem to cause Reactor to hang, timeout and restart. For example "before January 15 is evaluated as true, but reports "waiting for invalid date, invalid date". Does anyone have a tried and true method to define a recurring annual period? I think the "between" that I used successfully in the past may have broken with one of the updates.
Good evening all,
For about the past week or so, I've been having problems with a specific rule in my home automation that controls when my home goes from an Away mode to Home mode. One of the conditions it checked for was my alarm panel, when it changed from Armed Away to Disarmed. There seems to have been a firmware update on the panel that added an intermittent step of "pending", and I can't say for certain it happens 100% of the time.
Is there a way to write a condition that so it changes from one condition, to the next, and then another condition? As in, Home alarm changes from armed_away to pending to disarmed.
Thanks.
No idea how easy this would be. During my migration away from Z-wave I've been replacing the Z-wave devices with Sonoff which has broken some of my automations.
Any chance of a 'Test Reaction' function to call out which ones are broken because an entity no longer exists? Without actually running the reaction?
Or does this exist already and I'm just not aware of how to do it? Obviously I can see entities that are no longer available, but not quite what I'm looking for.
I guess it's something of an edge case so no huge issue.
TIA!
C
I'm sure this has been asked, and answered, but damned if I can figure it out
Use case: I have a rear garden with lights. A door from the kitchen into the garden and a door from the garage.
Currently if I open the kitchen door the lights come on (yay) and a 3 minute delay starts.
After 3 minutes, no matter what else happens, the lights go off (Boo! But also yay!)
What I would like is for the 3 minute delay until the lights go off to start from the latest door open event.
That is, if I'm going from kitchen to garage, and back again, the lights stay on until there's three minutes of no activity.
I've tried 'hacking' with a virtual switch, but can't seem to stop the delay.
Any pointers?
TIA
C
at _ClientAPI._commandTimeout (http://192.168.1.100:8111/client/ClientAPI.js:807:179
Seeing this randomly when returning to open browser tab after being away awhile. Once, maybe twice a day.
"What did you do to trigger it?" Literally nothing, just walked away and returned and there it was.
Actions taken in reasonably close proximity to this particular instance of it popping up: I'd restarted the MSR container in Portainer.
I'll try to grab some logs here shortly.
I'm having an issue with MSR's UI being very unresponsive. It started happening a couple days ago and I didn't make any changes that would have caused this except adding some meross lan devices in HA. When I go into an entity action and use the search functionality, it usually will start filtering and then get to a place after a few letters are entered where it will take 30 seconds or more (sometimes minutes) for the UI to show what I am typing. During this time MSR ui is completely unresponsive. I've tried multiple browsers and multiple computers. HA and MSR are both deployed in docker. I have run HTOP on the host and when the problem happens there are no CPU/Memory spikes at all.
From a functionality standpoint MSR is working perfectly. This seems to be an UI issue only.
Do i need to ditch Docker and run MSR on a Proxmox VM? I have both stand alone Docker and Proxmox environments. I dont mind doing that I just want to be able to use the UI again...
Installation method
Home Assistant Container
Core
2025.7.3
Frontend
20250702.3
nothing crazy in the logs except some openweather map stuff that doesn't make any sense as it is working fine in MSR
Any help would be greatly appreciated
Reactor latest-25328-b2ed1365 app 25328 configuration from /var/reactor/config
NODE_PATH /opt/reactor:/opt/reactor/node_modules
[latest-25328]2025-11-30T20:01:53.843Z <app:null> Reactor build latest-25328-b2ed1365 starting on v24.11.1 /usr/local/bin/node
[latest-25328]2025-11-30T20:01:53.844Z <app:null> Process ID 1 user/group 0/0; docker; platform linux/x64 #161-Ubuntu SMP Tue Jul 22 14:25:40 UTC 2025; locale (undefined)
[latest-25328]2025-11-30T20:01:53.844Z <app:null> Basedir /opt/reactor; data in /var/reactor/storage
[latest-25328]2025-11-30T20:01:53.844Z <app:null> NODE_PATH=/opt/reactor:/opt/reactor/node_modules
[latest-25328]2025-11-30T20:01:53.865Z <app:null> Resolved timezone=America/New_York, environment TZ=America/New_York; offset minutes from UTC=-300
[latest-25328]2025-11-30T20:01:53.867Z <default:null> Module i18n v25141
[latest-25328]2025-11-30T20:01:53.867Z <app:null> Configured locale (undefined); selected locale(s) en-US.UTF-8
[latest-25328]2025-11-30T20:01:53.879Z <app:null> Loaded locale en-US for en-US
[latest-25328]2025-11-30T20:01:53.879Z <app:null> Local date/time using configured timezone and locale formatting is "11/30/2025, 3:01:53 PM"
[latest-25328]2025-11-30T20:01:53.889Z <Structure:null> Module Structure v25326
[latest-25328]2025-11-30T20:01:53.890Z <Capabilities:null> Module Capabilities v24312
[latest-25328]2025-11-30T20:01:53.904Z <Plugin:null> Module Plugin v25141
[latest-25328]2025-11-30T20:01:53.923Z <Timer:null> Module Timer v25279
[latest-25328]2025-11-30T20:01:53.924Z <TimerBroker:null> Module TimerBroker v25314
[latest-25328]2025-11-30T20:01:53.927Z <Entity:null> Module Entity v25251
[latest-25328]2025-11-30T20:01:53.929Z <Controller:null> Module Controller v25253
[latest-25328]2025-11-30T20:01:53.930Z <AlertManager:null> Module AlertManager v25318
[latest-25328]2025-11-30T20:01:53.937Z <default:null> Module Ruleset v25283
[latest-25328]2025-11-30T20:01:53.937Z <default:null> Module Rulesets v25141
[latest-25328]2025-11-30T20:01:53.942Z <GlobalExpression:null> Module GlobalExpression v25258
[latest-25328]2025-11-30T20:01:53.953Z <Predicate:null> Module Predicate v25328
[latest-25328]2025-11-30T20:01:53.956Z <Rule:null> Module Rule v25323
[latest-25328]2025-11-30T20:01:53.958Z <GlobalReaction:null> Module GlobalReaction v25292
[latest-25328]2025-11-30T20:01:53.959Z <Engine:null> Module Engine v25325
[latest-25328]2025-11-30T20:01:53.964Z <httpapi:null> Module httpapi v25328
[latest-25328]2025-11-30T20:01:53.972Z <wsapi:null> Module wsapi v25328
[latest-25328]2025-11-30T20:01:53.994Z <TaskQueue:null> Module TaskQueue 24138
[latest-25328]2025-11-30T20:01:53.994Z <VeraController:null> Module VeraController v25141
[latest-25328]2025-11-30T20:01:54.179Z <HassController:null> Module HassController v25325
[latest-25328]2025-11-30T20:02:13.797Z <OWMWeatherController:null> Module OWMWeatherController v25268
[latest-25328]2025-11-30T20:02:13.800Z <SystemController:null> Module SystemController v25323
[latest-25328]2025-11-30T20:02:13.807Z <MQTTController:null> Module MQTTController v22092
[latest-25328]2025-11-30T20:02:20.630Z <OWMWeatherController:CRIT> FetchError: request to https://api.openweathermap.org/data/2.5/weather?lat=xxxxxxxxxx&lon=-xxxxxxxxx&appid=xxxxxxxxxxxxxxxxxxxxxxxxxx&units=standard&_r=1xxxxxxxxxxxxxxfailed, reason: [-]
FetchError: request to https://api.openweathermap.org/data/2.5/weather?lat=xxxxxxxxxxx&lon=-xxxxxxxxxxxxxxxxxx&appid=xxxxxxxxxxxxxxxxxxx&units=standard&_r=xxxxxxxxxxxxxxxfailed, reason:
at ClientRequest.<anonymous> (/opt/reactor/node_modules/node-fetch/lib/index.js:1501:11)
at ClientRequest.emit (node:events:508:28)
at ClientRequest.emit (node:domain:489:12)
at emitErrorEvent (node:_http_client:108:11)
at TLSSocket.socketErrorListener (node:_http_client:575:5)
at TLSSocket.emit (node:events:508:28)
at TLSSocket.emit (node:domain:489:12)
at emitErrorNT (node:internal/streams/destroy:170:8)
at emitErrorCloseNT (node:internal/streams/destroy:129:3)
at processTicksAndRejections (node:internal/process/task_queues:89:21
Build 21228 has been released. Docker images available from DockerHub as usual, and bare-metal packages here.
Home Assistant up to version 2021.8.6 supported; the online version of the manual will now state the current supported versions;
Fix an error in OWMWeatherController that could cause it to stop updating;
Unify the approach to entity filtering on all hub interface classes (controllers); this works for device entities only; it may be extended to other entities later;
Improve error detail in messages for EzloController during auth phase;
Add isRuleSet() and isRuleEnabled() functions to expressions extensions;
Implement set action for lock and passage capabilities (makes them more easily scriptable in some cases);
Fix a place in the UI where 24-hour time was not being displayed.
No drop-down list on Entity Attribute in "Creation Rule Sets" interface
-
New installation of Reactor version 23063-c464b685 on a Raspberry PI4 with Portainer/Docker.
Report :
No drop-down list on Entity Attribute in "Creation Rule Sets" interface
I can however visualize the entities.
I have configured HomeAssistant and all entities are coming up fine.
I have an unsupported Hass version 2023.3.0b5.
I'm new to Docker and can someone guide me to a solution?
Christian FABREAlert:
Rule :
Entities:
log Reactor :[latest-23063]2023-03-05T09:51:49.575Z <app:null> Process ID 1 user/group 0/0; docker; platform linux/arm64 #1595 SMP PREEMPT Wed Oct 26 11:07:24 BST 2022; locale (undefined) [latest-23063]2023-03-05T09:51:49.576Z <app:null> Basedir /opt/reactor; data in /var/reactor/storage [latest-23063]2023-03-05T09:51:49.577Z <app:null> NODE_PATH=/opt/reactor:/opt/reactor/node_modules [latest-23063]2023-03-05T09:51:49.584Z <app:INFO> Configured locale (undefined); selected locale(s) en-US.UTF-8 [latest-23063]2023-03-05T09:51:49.708Z <app:INFO> Loaded locale en-US for en-US [latest-23063]2023-03-05T09:51:49.725Z <Structure:null> Module Structure v22323 [latest-23063]2023-03-05T09:51:49.729Z <Capabilities:null> Module Capabilities v22356 [latest-23063]2023-03-05T09:51:49.806Z <Capabilities:NOTICE> System capabilities loaded from core distribution, data version 23058 revision 1 [latest-23063]2023-03-05T09:51:49.849Z <Plugin:null> Module Plugin v22300 [latest-23063]2023-03-05T09:51:49.869Z <TimerBroker:null> Module TimerBroker v22283 [latest-23063]2023-03-05T09:51:49.878Z <Entity:null> Module Entity v22353 [latest-23063]2023-03-05T09:51:49.889Z <Controller:null> Module Controller v23044 [latest-23063]2023-03-05T09:51:49.926Z <default:null> Module Ruleset v22293 [latest-23063]2023-03-05T09:51:49.928Z <default:null> Module Rulesets v22146 [latest-23063]2023-03-05T09:51:49.943Z <GlobalExpression:null> Module GlobalExpression v22146 [latest-23063]2023-03-05T09:51:49.977Z <Predicate:null> Module Predicate v22345 [latest-23063]2023-03-05T09:51:49.987Z <AlertManager:null> Module AlertManager v22283 [latest-23063]2023-03-05T09:51:49.995Z <Rule:null> Module Rule v22345 [latest-23063]2023-03-05T09:51:50.004Z <GlobalReaction:null> Module GlobalReaction v22324 [latest-23063]2023-03-05T09:51:50.008Z <Engine:null> Module Engine v23001 [latest-23063]2023-03-05T09:51:50.019Z <httpapi:null> Module httpapi v23058 [latest-23063]2023-03-05T09:51:50.078Z <wsapi:null> Module wsapi v23053 [latest-23063]2023-03-05T09:51:50.080Z <app:NOTICE> Starting Structure... [latest-23063]2023-03-05T09:51:50.100Z <Structure:NOTICE> Structure#1 plugin ID influx disabled; skipping [latest-23063]2023-03-05T09:51:50.106Z <Structure:INFO> Structure#1 loading controller interface hass (HassController) [latest-23063]2023-03-05T09:51:50.210Z <HassController:null> Module HassController v23060 [latest-23063]2023-03-05T09:51:50.639Z <Structure:INFO> Structure#1 loading controller interface groups (DynamicGroupController) [latest-23063]2023-03-05T09:51:50.649Z <DynamicGroupController:null> Module DynamicGroupController v22313 [latest-23063]2023-03-05T09:51:50.659Z <Structure:INFO> Structure#1 loading controller interface reactor_system (SystemController) [latest-23063]2023-03-05T09:51:50.672Z <SystemController:null> Module SystemController v22306 [latest-23063]2023-03-05T09:51:50.680Z <Structure:INFO> Starting controller HassController#hass [latest-23063]2023-03-05T09:51:50.682Z <HassController:NOTICE> HassController#hass starting... [latest-23063]2023-03-05T09:51:50.691Z <Controller:INFO> HassController#hass loaded hass capabilities ver 22312 rev 2 format 1 [latest-23063]2023-03-05T09:51:50.715Z <Controller:INFO> HassController#hass loaded implementation data ver 23058 rev 1 format 1 [latest-23063]2023-03-05T09:51:50.715Z <Structure:INFO> Starting controller DynamicGroupController#groups [latest-23063]2023-03-05T09:51:50.728Z <Controller:NOTICE> Controller DynamicGroupController#groups is now online. [latest-23063]2023-03-05T09:51:50.728Z <Structure:INFO> Starting controller SystemController#reactor_system [latest-23063]2023-03-05T09:51:50.733Z <Controller:NOTICE> Controller SystemController#reactor_system is now online. [latest-23063]2023-03-05T09:51:50.877Z <HassController:INFO> HassController#hass device mapping data loaded; checking... [latest-23063]2023-03-05T09:51:50.881Z <HassController:WARN> HassController: implementation of capability input_select.selector does not provide attribute values [latest-23063]2023-03-05T09:51:50.884Z <HassController:NOTICE> HassController#hass connecting to ws://192.168.1.31:8123/api/websocket [latest-23063]2023-03-05T09:51:50.894Z <app:NOTICE> Starting HTTP server and API... [latest-23063]2023-03-05T09:51:50.901Z <httpapi:NOTICE> httpapi: starting HTTP service on port "8111" [latest-23063]2023-03-05T09:51:50.909Z <app:NOTICE> Starting Reaction Engine... [latest-23063]2023-03-05T09:51:50.910Z <Engine:INFO> Reaction Engine starting [latest-23063]2023-03-05T09:51:50.911Z <Engine:INFO> Checking rule sets... [latest-23063]2023-03-05T09:51:50.916Z <Engine:INFO> Checking rules... [latest-23063]2023-03-05T09:51:50.923Z <Engine:INFO> Data check complete; no corrections. [latest-23063]2023-03-05T09:51:50.938Z <Rule:NOTICE> rule-leu8xfe4 (rule-leu8xfe4 in First Rule Set) starting [latest-23063]2023-03-05T09:51:50.939Z <Engine:NOTICE> Reaction Engine running! [latest-23063]2023-03-05T09:51:50.939Z <Rule:NOTICE> rule-leu8xfe4 (rule-leu8xfe4 in First Rule Set) can't start -- rule is disabled [latest-23063]2023-03-05T09:51:50.952Z <httpapi:NOTICE> httpapi: listening [latest-23063]2023-03-05T09:51:50.981Z <app:NOTICE> Starting WSAPI... [latest-23063]2023-03-05T09:51:50.983Z <wsapi:NOTICE> wsapi: starting version 23053 [latest-23063]2023-03-05T09:51:51.080Z <Engine:INFO> [Engine]Engine#1 master timer tick, local time "3/5/2023 10:51:51 AM" (TZ offset 60 mins from UTC) [latest-23063]2023-03-05T09:51:51.119Z <HassController:NOTICE> HassController#hass connected, starting protocol [latest-23063]2023-03-05T09:51:51.127Z <httpapi:INFO> httpapi: API request from ::ffff:192.168.1.42: GET /api/v1/systime [latest-23063]2023-03-05T09:51:51.145Z <HassController:INFO> HassController#hass successful authentication with ws://192.168.1.31:8123; fetching initial data... [latest-23063]2023-03-05T09:51:51.155Z <HassController:INFO> HassController#hass Hass reports version "2023.3.0b5" location Maison timezone Europe/Paris state RUNNING safe_mode false [latest-23063]2023-03-05T09:51:51.245Z <HassController:NOTICE> HassController#hass no signature match for update.home_assistant_supervisor_update [latest-23063]2023-03-05T09:51:51.248Z <HassController:NOTICE> HassController#hass no signature match for update.home_assistant_core_update [latest-23063]2023-03-05T09:51:51.249Z <HassController:NOTICE> HassController#hass no signature match for update.terminal_ssh_update [latest-23063]2023-03-05T09:51:51.250Z <HassController:NOTICE> HassController#hass no signature match for update.file_editor_update [latest-23063]2023-03-05T09:51:51.251Z <HassController:NOTICE> HassController#hass no signature match for update.samba_backup_update [latest-23063]2023-03-05T09:51:51.252Z <HassController:NOTICE> HassController#hass no signature match for update.home_assistant_operating_system_update [latest-23063]2023-03-05T09:51:51.253Z <HassController:NOTICE> HassController#hass no signature match for sun.sun [latest-23063]2023-03-05T09:51:51.285Z <HassController:NOTICE> HassController#hass no signature match for calendar.calendrier [latest-23063]2023-03-05T09:51:51.413Z <HassController:NOTICE> HassController#hass no signature match for siren.piscine_siren [latest-23063]2023-03-05T09:51:51.419Z <HassController:NOTICE> HassController#hass no signature match for camera.portillon [latest-23063]2023-03-05T09:51:51.607Z <Controller:INFO> HassController#hass 0 dead entities older than 86400000s purged [latest-23063]2023-03-05T09:51:51.633Z <Controller:NOTICE> Controller HassController#hass is now online. [latest-23063]2023-03-05T09:51:51.634Z <DynamicGroupController:INFO> All controllers ready, setting up dynamic groups [latest-23063]2023-03-05T09:51:51.726Z <wsapi:INFO> wsapi: connection from ::ffff:192.168.1.42 [latest-23063]2023-03-05T09:51:55.510Z <wsapi:INFO> client "192.168.1.42#1" closed, code=1001, reason= [latest-23063]2023-03-05T09:51:55.815Z <httpapi:INFO> httpapi: API request from ::ffff:192.168.1.42: GET /api/v1/lang [latest-23063]2023-03-05T09:51:55.843Z <wsapi:INFO> wsapi: connection from ::ffff:192.168.1.42 [latest-23063]2023-03-05T09:51:56.849Z <httpapi:INFO> httpapi: API request from ::ffff:192.168.1.42: GET /api/v1/systime [latest-23063]2023-03-05T09:52:07.392Z <httpapi:INFO> httpapi: API request from ::ffff:192.168.1.42: GET /api/v1/systime---Log Portainer:
NODE_PATH /opt/reactor:/opt/reactor/node_modules [latest-23063]2023-03-05T08:55:17.734Z <app:null> Reactor build latest-23063-c464b685 starting on v16.15.1 [latest-23063]2023-03-05T08:55:17.736Z <app:null> Process ID 1 user/group 0/0; docker; platform linux/arm64 #1595 SMP PREEMPT Wed Oct 26 11:07:24 BST 2022; locale (undefined) [latest-23063]2023-03-05T08:55:17.737Z <app:null> Basedir /opt/reactor; data in /var/reactor/storage [latest-23063]2023-03-05T08:55:17.738Z <app:null> NODE_PATH=/opt/reactor:/opt/reactor/node_modules [latest-23063]2023-03-05T08:55:17.875Z <Structure:null> Module Structure v22323 [latest-23063]2023-03-05T08:55:17.879Z <Capabilities:null> Module Capabilities v22356 [latest-23063]2023-03-05T08:55:18.004Z <Plugin:null> Module Plugin v22300 [latest-23063]2023-03-05T08:55:18.023Z <TimerBroker:null> Module TimerBroker v22283 [latest-23063]2023-03-05T08:55:18.032Z <Entity:null> Module Entity v22353 [latest-23063]2023-03-05T08:55:18.042Z <Controller:null> Module Controller v23044 [latest-23063]2023-03-05T08:55:18.079Z <default:null> Module Ruleset v22293 [latest-23063]2023-03-05T08:55:18.080Z <default:null> Module Rulesets v22146 [latest-23063]2023-03-05T08:55:18.096Z <GlobalExpression:null> Module GlobalExpression v22146 [latest-23063]2023-03-05T08:55:18.129Z <Predicate:null> Module Predicate v22345 [latest-23063]2023-03-05T08:55:18.139Z <AlertManager:null> Module AlertManager v22283 [latest-23063]2023-03-05T08:55:18.146Z <Rule:null> Module Rule v22345 [latest-23063]2023-03-05T08:55:18.156Z <GlobalReaction:null> Module GlobalReaction v22324 [latest-23063]2023-03-05T08:55:18.159Z <Engine:null> Module Engine v23001 [latest-23063]2023-03-05T08:55:18.171Z <httpapi:null> Module httpapi v23058 [latest-23063]2023-03-05T08:55:18.232Z <wsapi:null> Module wsapi v23053 [latest-23063]2023-03-05T08:55:18.358Z <HassController:null> Module HassController v23060 [latest-23063]2023-03-05T08:55:18.780Z <DynamicGroupController:null> Module DynamicGroupController v22313 [latest-23063]2023-03-05T08:55:18.803Z <SystemController:null> Module SystemController v22306``` -
Where it says "Click to select entity" with a red highlight... if you click that, it will open a dialog that lets you search for and pick the entity. Then you can select the attributes (the attribute list will populate with the available attributes for that specific entity).
-
Where it says "Click to select entity" with a red highlight... if you click that, it will open a dialog that lets you search for and pick the entity. Then you can select the attributes (the attribute list will populate with the available attributes for that specific entity).
@toggledbits
*
Yes, but clicking does not open the dialog box: nothing happens....
I already use a version of Reactor installed on another Raspberry pi4, installed without Docker and it works fine.I'm migrating to a new raspberry pi 4 where I installed Docker, Portainer, MQTT, Zigbee2Mqtt, Zwave-js-ui without issue.
The installation of Reactor seems correct, the only problem is that no dialog box opens when clicking to select an entity.
I restarted the installation several times and I have the same observation.
Can you please give me some hint to try to solve this problem. Why does the click not call the entities dialog box?
THANKS -
Have you hard-refreshed the browser? Tried a different browser?
-
I'm using Google Chrome Version 111.0.5563.50 (Official Build) beta (64 bit)
I refreshed the browser, but the click does not open the entities dialog
I just found that I have the same problem on Global expressions, I can't display the entities list.
I feel like the call function to open the entities dialog is not working. -
I'm using Google Chrome Version 111.0.5563.50 (Official Build) beta (64 bit)
I refreshed the browser, but the click does not open the entities dialog
I just found that I have the same problem on Global expressions, I can't display the entities list.
I feel like the call function to open the entities dialog is not working.Go to the Entities list, and open the detail panel for some entity that you know will have actions, like a light switch or dimmer. Try to click on one of the actions, like
power_switch.offand see if it opens a dialog. If not, your browser has a pop-up blocker embedded and you need to allow the IP address that your new Reactor is installed on to open pop-ups.
Also, did you try a different browser as I suggested?
-
Go to the Entities list, and open the detail panel for some entity that you know will have actions, like a light switch or dimmer. Try to click on one of the actions, like
power_switch.offand see if it opens a dialog. If not, your browser has a pop-up blocker embedded and you need to allow the IP address that your new Reactor is installed on to open pop-ups.Also, did you try a different browser as I suggested?
-
Following the change of browser (Microsoft Edge) and the proper functioning of the entities dialog box, I modified my Google Chrome version
from the beta version (Version 111.0.5563.50 (Official build) beta (64 bits))
to the stable version (Version 110.0.5481.178 (Official Build) (64-bit))
to see that it works fine.
Thank you once again for your help which solved my problem which had been going on for several days...
Cordially -
This post is deleted!
@christian_fabre said in No drop-down list on Entity Attribute in "Creation Rule Sets" interface:
2- I changed browser, I used Microsoft Edge and miraculously it works and the Entities dialog box opens correctly.
Thank you for your help ...
but why Google Chrome which is my favorite browser does not work ...I note that you're using a beta version of Chrome, which may contain bugs. I tried installing the same beta version, and it worked fine for me, as does the current release version (stable, for Windows). But if Edge works for you, that also suggests the issue is specific to your browser instance.
Again, you need to check Chrome's configuration settings to make sure that pop-ups are explicitly not blocked for the IP address of your host. In Chrome settings, search for "pop-up" to find this configuration area. Failing that, I would try purging all site data and caches in Chrome's "Privacy and Security" settings, and do "Reset Settings" at the root of Chrome's settings.
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T toggledbits locked this topic on